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About Us

About Us

Designed and Built by Those Who’ve Been There

Loyce Kayongo founded Mindful Communication Solutions after over a decade of running a Medicare-certified home health agency. Having experienced the challenges of compliance, staffing, and after-hours communication firsthand, she launched the company in 2022 to help healthcare entrepreneurs reclaim their time without compromising care.

Today, Mindful Communication Solutions provides expert virtual assistants who truly understand the homecare industry. We’re not just another BPO — we’ve been in your shoes, and that’s why our solutions work.

A Message from Our Founder

“When I started my home health agency, I wore every hat — nurse, scheduler, coordinator, receptionist — all while trying to grow a business. I know how exhausting and unsustainable that can be. That’s why I created Mindful Communication Solutions: to give agency owners the breathing room to focus on what matters most — quality care and business growth. We’ve walked the path you’re on. Now, we’re here to walk it with you.”

Loyce Kayongo,
Founder, Mindful Communication Solutions & Mindful Healthcare Agency

Vision

To be the leading provider of virtual assistance services to businesses, helping to improve the quality and efficiency of service delivery.

Mission

Enhancing efficiency and excellence while our clients prioritize their core mission.

Scalable for Your Business

Start small, grow as needed. At Mindful Communications Solutions, we provide expert virtual assistance to help businesses thrive.

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Our Core Values

Client Experience

We prioritize our clients' satisfaction by offering personalized, high-quality services tailored to their specific needs.

Accountability

We take responsibility for our actions and consistently strive to fulfill our commitments, ensuring transparency and trustworthiness.

Reliability

Our dependable team provides consistent and timely support, ensuring that our clients can always rely on us.

Efficiency

We maximize productivity and effectiveness in all our operations, helping clients achieve their goals with minimal resources and time.

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